Privacy Policy for Aviary Aid SG
Aviary Aid SG ("we," "our," or "us") is committed to protecting the privacy and security of the personal information we collect from visitors and users of our online platform. This Privacy Policy describes how we collect, use, and disclose your information when you access or interact with our site, which serves to provide information about social assistance programs and how to get involved.
1. Information We Collect
We collect various types of information in connection with the services we provide.
1.1 Personal Data You Provide Voluntarily
We collect personal data that you voluntarily provide to us when you interact with our site. This may include, but is not limited to:
- Contact Information: Such as your name, email address, phone number, and postal address when you make inquiries, sign up for newsletters, or register for support programs.
- Demographic Information: Information like age, gender, or location, which may be collected if relevant to program eligibility or statistical analysis, always with your explicit consent.
- Volunteering Information: Details you provide when expressing interest in volunteering, such as your skills, availability, and background.
- Inquiry Details: Content of your communications with us, including messages, feedback, and questions you submit through our contact forms or other channels.
1.2 Automatically Collected Information
When you visit our site, we may automatically collect certain information about your device and usage, including:
- Log Data: Your IP address, browser type and version, pages you visit, the time and date of your visit, the time spent on those pages, and other statistics.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. These technologies are used to enhance your experience, analyze trends, administer the site, and gather demographic information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. How We Use Your Information
We use the collected information for various purposes to provide our social assistance services and improve our online platform:
- To Provide and Maintain Services: To operate our site and deliver the information and programs you request, such as updates on food distribution or shelter assistance.
- To Communicate With You: To respond to your inquiries, provide program updates, send newsletters, or inform you about volunteering opportunities.
- To Improve Our Services: To understand how our site is used, identify areas for improvement, and develop new community-based support programs.
- For Analytics and Research: To monitor and analyze usage patterns and behaviors on our site for statistical purposes, helping us assess the effectiveness of our outreach.
- To Fulfill Legal Obligations: To comply with applicable laws, regulations, and legal processes.
3. Disclosure of Your Information
We value your privacy and only share your information in limited circumstances:
- With Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our site, conducting our business, or serving our users (e.g., website hosting, data analysis, email delivery). These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, accidental loss, destruction, or damage. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
5. Your Data Protection Rights (GDPR)
In accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws, you have the following rights regarding your personal data:
- Right to Access: The right to request copies of your personal data.
- Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: The right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: The right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided below.
6. Links to Other Websites
Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Children's Privacy
Our services are not intended for anyone under the age of 16 ("Children"). We do not knowingly collect personally identifiable information from anyone under 16. If you are a parent or guardian and you are aware that your Children have provided us with personal data, please contact us. If we become aware that we have collected personal data from Children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, our data practices, or your rights, please contact us:
- Company Name: Aviary Aid SG
- Address: Street JK, Singapore, 089055, SG
- Phone: +6589868850